Terms and Conditions

Reception: Open from 8.00 am to 6.00 pm each day.

Late Arrivals: Guests are requested to check-in before visiting the 12 Apostles at sunset, as Reception may be un-attended after sunset. Guests arriving very late are requested to notify us to make arrangements to suit the arrival time.

Check Out:
Between 8.00 - 10.00 am, unless by prior arrangement.

Cancellations:
There is no charge if a reservation is cancelled more than 7 days before the date of arrival. However, the credit card will be charged for cancellations within 7 days of date of arrival.

Extra Guests:
Additional guests (including children requiring their own bed) will be charged an additional $20 per guest.

Cots:
Baby cots can be supplied by prior arrangement, for an additional charge of $15.

Deposits and Prepayments:
Deposits and prepayments may be required for reservations. Guests will be notified at the time of booking if a deposit or prepayment is required. We reserve the right to pre-authorise credit cards prior to arrival.

Credit Cards:
We have EFTPOS at receptions, and we accept Visa and Mastercard. A fee of 3% applies when guests use American Express.

Pets:
Pets are not allowed.

Smoking:
All rooms are strictly NON SMOKING. We reserve the right to make a charge for any losses due to the room being unsuitable for re-use as a result of smoking in the room.